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We have received your request. Our team will contact you soon.

What happens next

  • If your request concerns a tour booking, we will confirm availability and details by email or phone.
  • For any questions or corrections, please contact us using the details in the footer.

Consumer and privacy information (Ukraine)

By submitting your request through this website, you acknowledge that our processing of your personal data and our relations with consumers are conducted in accordance with applicable Ukrainian law.

Relevant legal references:

  • Про захист прав споживачів | від 12.05.1991 № 1023-XII
  • Про електронну комерцію | від 03.09.2015 № 675-VIII
  • Про захист персональних даних | від 01.06.2010 № 2297-VI
  • Про захист прав споживачів | від 10.06.2023 № 3153-IX
  • Про рекламу | від 03.07.1996 № 270/96-ВР

Complaints and out-of-court dispute resolution

If you have a complaint, you can submit it to our contact details. We will review it and work to resolve the issue. Where available, out-of-court dispute resolution routes may be used in accordance with consumer-protection rules.